Case Study Final Draft
Outcome 4: Explain the process of human communication in its various contexts.
This, in particular, is a course and project that I am most proud of. Our team of five dedicated significant time and effort in completing this case study, and worked together in delegating responsibilities and accountabilities throughout the semester. This class was essential in preparing me for meeting deadlines and working in groups, and giving insight to a “real world” working situation.
Over the course of 16 weeks, our group performed various observation sessions and interviews; developed personas, journey maps, etc. used research and information gathered to compile measurable objectives and deliver a completed document to the client at the time of our final meeting. I was personally accountable for performing qualitative interviews with professors and affiliates of the museum to identify pain points in their experiences and opportunities to improve interactivity and engagement with Plymouth State University students and professors.
One Discussion Forum I wanted to share reflects on what it means to think for yourself, how they ways in which we present our ideas make them better or worse, and most importantly, an area where thinking for yourself has become increasingly important in today’s society.
- It seems to me that thinking for oneself necessarily involves ….
Practicing critical thinking skills when interpreting information given to you, and making decisions and upholding beliefs based on your own understanding of it.
- In my opinion, what makes one idea better than another is …
When it is based in fact and truth, and delivered in a logical way that is both relevant to and supportive of the conclusion being made.
- An area where thinking for yourself is extremely important, but does not occur all too often in today’s society is ….
In voicing one’s opinion that is different from the norm or larger crowd. In this situation, people will most likely question you and your views. However, by understanding the art of argument and being able to state what you mean in a way that both makes sense and is true/factual, one could make their point logically, and potentially even engage in constructive dialogue that makes for clearer understandings on both sides. Using logic, facts, and understanding and referencing relevant information, you can defend your claims, and provide reasoning for your beliefs.
Leave a comment, tell me what you think!
Personal Brand Strategy Platform
Outcome 12: Recognize an ethical responsibility to other individuals, the community, the discipline, the profession and society as a whole based on various perspectives and associated standards of ethical communication in face-to-face and mediated environments.
In satisfying the twelfth (and final) learning outcome, the Personal Code of Ethics I have created is available upon request.
Nearing the ending months of my college career, I developed a very intimate code of ethics that reflects on various aspects of my life- the positive, negative, past, present and future. I recall many memories, changes of heart, and identified occasions where I may or may not have made ethical choices, and how these experiences have shaped me. In this Code of Ethics, I also reflect on my personal and career goals, as well as outline a list of statements that eventually came to be my own moral code. Each list begins with a broad “I will…” statement, and is followed by 3-5 more specific contexts and environments for the action/behavior that identify its importance to my personal growth and overall wellness.
I have also included a Personal Brand Strategy Platform to help describe where I am now, long-term and short-term goals, and ways to achieve them.
Politeness Theory: Cross-Cultural Application
Outcome 11: Demonstrate an understanding of and sensitivity to cultural differences in a variety of communication contexts.
Outcome 11: Be sensitive to and respectful of cultural differences in communicative and media practices.
As a way to include the Deaf community in communications, I created a Jeep commercial in Sign Language. In creating this video, it was important to me to adhere to and respect the Deaf culture by using facial expressions, dressing in black, signing clearly (not mouthing English words), and most importantly, using proper grammar and sentence structure.